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Our services are designed to fit “real world” business challenges.

Sweeping change is a fact in every industry, re-shaping long-standing business practices and changing the rules of competition. Companies can no longer rely on tried-and-true methods or what has worked in the past to maintain a competitive advantage in their marketplace.

Impact180 has a unique set of capabilities not seen in combination anywhere else. We bring time-tested professional services with unparalleled real world expertise and we deliver results.

As industry experts, our team is constantly evaluating the challenges and opportunities in the marketplace to uncover opportunities for growth and innovation. We take responsibility and pride ourselves on being in tune with our clients and the channels they serve.

In a marketplace with increasing customer expectations and decreasing customer loyalty, Impact 180 can help your business capitalize on every opportunity to enhance customer value and effectively manage markets.

 

Business Impact Centers

Increase Customer LTV. Increase sales. Optimize Channels.

 

Customer

  • Improve new customer acquisition
  • Improve average customer profitability
  • Reduce customer defection rates
  • Increase engagement

Real Estate

  • Increase sales per sq. ft.
  • Increase ROIC, ROA
  • Improve store format
  • Lower overhead costs

Advertising & Marketing

  • Increase loyalty/retention
  • Increase share of wallet
  • Cross-sell/up-sell
  • Reduce acquisition costs

Human Resources

  • Reduce employee turnover
  • Improve moral
  • Reduce hiring costs
  • Improve training
  • Increase associate tenure

Merchandising

  • Increase sales per sq. ft.
  • Increase comp store sales
  • Improve average profitability
  • Improve Gross margin $ contribution
  • Adjust pricing
  • Reduce mark-downs
  • Adjust assortments to local markets
  • Eliminate unnecessary SKU’s
  • Decrease out of stocks

Sales & Service

  • Increase market share
  • Reduce costs to serve
  • Increase sales productivity
  • Improve employee effectiveness

Inventory Management

  • Reduce inventory
  • Increase turns
  • Increase productivity (GMROI) & GMROF

Operations

  • Streamline daily operations
  • Optimize P&L – budgets
  • Improve technology – systems
  • Enhance polices – procedures
  • Reduce shrink – loss
  • Implement best practices